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The ordered item would be dispatched within few hour of placing the order,otherwise we shall contact you if any delay.
Quick delivery to metropolitan cities within 2(next day) to 3 working days.Rest of India 3 to 5 working days.
Any order placed in our website can be cancelled within few hours after placing the order. if the user wishes to cancel she/he should either inbox us in our FB page: https://www.facebook.com/mobilements or drop us an email at firstname.lastname@example.org with the ORDER ID requesting for cancellation. Our team will get back with the necessity steps to be fullfilled.
At mobilements.com, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you i.e.
• Wrong Size,
• Wrong Color,
• Wrong Quantity,
• Damaged, Or
• Significantly different from the description given by the merchant
You are completely protected. Mobilements offers a 30 day return guarantee for all such items.
However, for some products, the sale is a final sale, and the merchant does not accept any return. Some products might have to be customized (tailored as per your pref) in those cases only damage products could be accepted and if the fitting is wrong would be altered and provided to you.
We will also not be able to accept the return if product
• Is used/worn or altered
• Exhibits physical damage to the box or to the product
• Is returned without original packaging and accessories
• Serial Number is tampered.
Customer has to bear the shipping charges for returning or exchanging the product if it is not under the above mentioned clauses.
Customer can return the product with in 30 days of the purchase receipt.
Mode of refund would be electronic mode and duration of refund is within 15 days of cancellation.
In case we receive a cancellation notice from you before processed order by us, we will be more than happy to cancel the order and refund the 100% of the order amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us.